Delivery
Items are dispatched once payment has been made in full. Glass pieces paid for by BACS will be sent out for delivery once payment has arrived in our account.
UK Delivery
Products in stock will be delivered FREE to UK customers, normally within 48 hours. They are insured, tracked and signed for and are delivered by Royal Mail or Courier Company.
Products in stock will be sent out usually within 48 hours, but up to 5 working days. Faster delivery times can be arranged (please contact us before ordering).
Sometimes in stock items turn out to be sold when we contact the artist and then the piece will be made especially for you. Delivery times on made to order pieces vary. Please contact us before ordering if there is a specific deadline that you need the piece for.
If you need an order delivered urgently we are happy to arrange a courier for you.
Overseas Customers
If you are ordering from overseas then the delivery charge will be calculated at checkout.
We charge you exactly the same as the courier charges us. Our preferred courier is DHL or FedEx, but we are happy to use another courier if requested.
International Taxes, Duties & Fees
Please be aware that additional taxes, duties or fees may apply to your order. When purchasing from our website, it is up to the customer to research these fees and the burden of any taxes, duties or fees is the responsibility of the customer.
Items not in stock
Items that are Made To Order can take up to six weeks to arrive. If you need a piece for a certain deadline, please contact us to find out how long it will take to make your piece.